At Revo Pharmaceuticals (www.revopharmaceuticals.ae/), we are committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (PDPL) and other applicable UAE regulations.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect and process the following personal data:

a) Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment providers)

b) Account Information

  • Login credentials

  • Order history

  • Communication records

c) Technical Information

  • IP address

  • Browser type and device information

  • Cookies and website usage data

d) Product-Related Information

If voluntarily provided, information relating to your purchase or use of:

  • DRMA Products

  • Skincare

  • Hair Care

  • Personal Care

  • Food Supplements

  • Medical Equipment

2. Legal Basis for Processing (Under UAE PDPL)

We process personal data based on:

  • Your consent

  • Contractual necessity (to fulfill your order)

  • Compliance with legal obligations

  • Legitimate business interests (such as fraud prevention and website improvement)

3. How We Use Your Information

Your data may be used to:

  • Process and deliver orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and transactional emails

  • Send promotional offers (only with your consent)

  • Prevent fraud and ensure website security

  • Comply with UAE legal and regulatory requirements

4. Sharing of Personal Data

We do not sell your personal data.

We may share your information with:

  • Payment gateways and banks

  • Courier and delivery service providers

  • IT service providers and hosting companies

  • UAE government authorities if legally required

All third parties are required to maintain confidentiality and data protection standards.

5. International Data Transfers

If personal data is transferred outside the UAE, we ensure appropriate safeguards are in place as required by UAE law.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal and accounting requirements

  • Resolve disputes

7. Your Rights Under UAE Law

Under UAE PDPL, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally applicable)

  • Withdraw consent at any time

  • Object to certain types of processing

To exercise your rights, contact us at:
info@revopharmaceuticals.ae

8. Data Security

We implement appropriate technical and organizational security measures including:

  • SSL encryption for transactions

  • Secure hosting environments

  • Restricted internal access to personal data

However, no online system can guarantee 100% security.

9. Cookies Policy

Our website uses cookies to:

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

You may disable cookies in your browser settings.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact Information

If you have questions or complaints regarding your personal data:

Revo Pharmaceuticals
Email: info@revopharmaceuticals.ae
Website: www.revopharmaceuticals.ae

If you believe your rights under UAE data protection law have been violated, you may contact the relevant UAE data protection authority.